Data Deletion Instructions
Effective July 25, 2026 · SportFramePro · sportframepro.com
You can ask us to delete the personal information SportFramePro holds about you, including any information obtained when a Facebook Page or Instagram account was connected to the Services. This page explains how.
How to request deletion
Email privacy@sportframepro.com with the subject “Data Deletion Request” and include:
- your name and the email and/or mobile number associated with your data;
- if applicable, the Business (photographer) you interacted with;
- if applicable, the Facebook Page or Instagram username that was connected.
We will verify your identity, then confirm and complete the request.
Disconnecting Facebook / Instagram
A connected Business can disconnect at any time from Channels → Disconnect in their dashboard, which removes the stored access token and message-routing for that account. You can also remove SportFramePro from your Facebook settings under Settings & privacy → Business integrations. Disconnecting stops future data flow; to also delete previously received messages, submit a deletion request above.
What we delete
Upon a verified request we delete or anonymize the personal information associated with you, including connected-account identifiers, stored tokens, message content routed to the inbox, and contact records, except where we must retain limited data to comply with legal obligations (e.g. tax and financial records) or to resolve disputes and enforce agreements. Retained data is minimized and protected.
Timing
We aim to complete verified deletion requests within 30 daysand will let you know when it's done. Backups are overwritten on our rolling backup cycle, generally within 90 days.
Data held by a Business
If your data was collected by an independent Business using SportFramePro (for example, your booking with a photographer), that Business is the controller of that data. We will coordinate with them, and you may also contact the Business directly.
Contact
Questions about deletion or privacy: privacy@sportframepro.com.
⚠️ Draft for review. Confirm your actual deletion workflow and timelines, and have counsel review before relying on this document.